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Federal Communications Commission to mandate Internet-based phone providers offer 911 services

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[MAY 23, 2005]  CHICAGO -- Statement May 19 from Gov. Rod Blagojevich:

"I commend the Federal Communications Commission for its decision today requiring all Internet phone providers to offer full 911 emergency calling services to their customers. In crisis situations, immediate access to 911 services can mean the difference between life and death. A nationwide requirement will ensure that everyone has access to emergency services, no matter what technology they use."

Last month, the governor introduced legislation (Senate Bill 238) that would require Internet-based phone providers or Voice over Internet Protocol (VoIP) providers in Illinois to offer 911 emergency services to their customers by September 2005 or clearly warn customers that standard 911 services are not provided.

[to top of second column in this article]

Gov. Blagojevich had the legislation drafted after learning of a tragic incident on Feb. 3 in Houston, Texas, where two intruders broke into the home of Joyce John, a 17-year-old girl, and shot her parents. Joyce tried to call 911, but instead of being able to talk to the police, she got a recording from the Internet phone provider her family had recently begun using, telling her that access to 911 was unavailable.

[News release from the governor's office]

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