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A: Lenders and the government are using all the tools available to them to help struggling borrowers. However, many of the most far-reaching remedies weren't made available until it was too late for many homeowners. And the continued rapid decline in housing prices, the stalled credit markets and the weakening economy have only made matters worse for troubled borrowers. Q: Why is it hard to rework a loan? A: In the late 1980s, Wall Street started to slice up mortgages and repackage them into securities that were sold to investors. As a result, many different investors could end up owning pieces of the same mortgage. Now many of these investors are reluctant to allow significant modifications of the loans they partly own
-- like reducing the principal balance -- because they don't want to take a huge investment loss. Deutsche Bank estimates more than 80 percent of the $1.8 trillion in outstanding troubled loans have been packaged into these sorts of investments. Q: Who else can help borrowers? A: Borrowers are encouraged to contact their lenders or mortgage servicers as soon as they think they may fall behind on a payment. The sooner contact is made, the easier it is to head off larger problems. Homeowners can also contact a nonprofit housing or credit counseling service to help with lender negotiations. Reputable services can be found, state-by-state, on the Department of Housing and Urban Development's Web site, and the Homeownership Preservation Foundation has a 24/7 toll-free line: 888-995-HOPE (4673). ___ On the Net: Department of Housing and Urban Development:
http://www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm
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