"With gas prices
reflecting the destruction of Hurricane Ike in the Gulf Coast, I
want to remind Illinoisans that we have inspectors hard at work to
make sure everyone gets every ounce of gas they paid for,"
Blagojevich said. "During the unstable economic times we live
in, I want to ensure that every dollar goes as far as possible."
Last July, the governor ordered the Department of Agriculture's
State Wide Action Team to step up their manpower in response to a
new multitude of complaints about gas stations. The state does not
regulate gas prices, but it does have the authority to inspect pumps
and verify that they are dispensing both the proper amount and grade
of gas. Pumps found to be providing too much or too little fuel
immediately are taken out of service and cannot be used again until
a registered repair worker fixes them. If the wrong grade of fuel is
being sold, the station is fined and the mislabeled product is
removed from the market.
In addition to its regular inspections, the Department of
Agriculture also investigates consumer complaints. Consumers who
feel they have been shorted and would like to file a complaint
should call the Bureau of Weights and Measures at 1-800-582-0468.
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The Department of Agriculture inspects about 94,000 pumps. In
2007, 4 percent, or 3,267, were rejected. The dispensing errors
detected were nearly evenly distributed, with 687 benefiting the
consumer and 699 benefiting the station. The remaining 1,881 pumps
were rejected for reasons such as a defective hose or nozzle. Nearly
1,000 random product samples were collected last year, as well. The
samples are used to check octane ratings and determine fuel quality.
There were 61 violations discovered.
"The department cannot control the price of gas, but it can make
sure motorists receive every gallon that they pay for," said Tom
Jennings, director of the Illinois Department of Agriculture. "We
have a dedicated staff of weights and measures inspectors who check
gas pumps around the state to ensure they're working accurately."
Some communities, including Chicago, Cicero, Evanston, Granite
City, Oak Park and Schaumburg, inspect their own gas pumps.
Motorists living in those areas can direct their concerns to their
local authorities.
[Text from file received from
the
Illinois Office of
Communication and Information] |