announces Web applications for cash, medical and food stamps
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[February 26, 2009]
CHICAGO -- Continuing to make
services for customers easier and more efficient, the Illinois
Department of Human Services announced Wednesday that individuals
and families with an Illinois address may file a Web application
with the Department of Human Services for cash, medical and food
stamp assistance from wherever they have access to the Internet.
Instead of waiting in line to fill out the extensive application,
then waiting again to seek services, customers can access the Web
application directly at
www.dhs.state.il.us. The Web application is available 24 hours a
day, seven days a week.
"Our goal at IDHS has always been to provide services in a more
efficient manner so that our customers are spending less time
waiting and more time being served. The online application is not
only convenient for the customer who may not have the time to wait
in line, but it reduces the need for an extra trip to the IDHS
office," said IDHS Secretary Carol Adams, Ph.D.
To apply, applicants will be asked to choose a password and are
given an ID number. The Web application gathers basic information
about the individual and their family, such as information about
members of the family needing assistance, as well as their income,
assets and expenses. If they choose to logout of the application and
complete it at a later date, their information will be saved for up
to 15 days. They can also print the information they have already
The application is submitted electronically to the IDHS Family
Community Resource Center that serves the area where they live.
Applicants receive an e-confirmation number when their submitted
application has been received so they can track the receipt and
status of their application online. They may also print a list of
what proof they will need to complete their application and the name
and address of the Family Community Resource Center that serves the
area where they live.
Individuals and families can use the application to apply for
medical assistance, food stamps and cash benefits such as Temporary
Assistance for Needy Families; Aid to Aged, Blind and Disabled; and
the General Assistance program in the city of Chicago. It usually
takes about 30 days to get food stamp benefits unless applicants
need food right away and have little or no money. Cash and medical
applications take up to 45 days.
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DHS serves more than 634,000 Illinois families through the TANF and
food stamp programs.
The Illinois Department of Human Services is the state's largest
agency and offers assistance including TANF, child care assistance
programs, education, job training, transportation, food stamps,
medical, immigration and refugee services, literacy, vocational
training, vocational rehabilitation, and other services to help
Illinoisans work toward self-sufficiency.
Department of Human Services
file received from
Illinois Office of
Communication and Information]