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Rick Hanna, an equity analyst with Morningstar Inc., said he is concerned about the slowdown in some of IBM's hardware sales, since having IBM machines inside a business helps sell software and other services. Still, Hanna said he was "very, very impressed" with IBM's ability to improve profit margins despite the grisly economic landscape. "When I was reading through it, my first comment was 'wow,'" he said. "It really speaks to them developing their high-value-added strategy and executing it. ... You've got to recognize that this isn't your father's IBM. It's not the one that's so hardware-dependent. Software and services tend to be more resilient, and they're proving that." IBM did not announce widespread job cuts, which some analysts believed were imminent, but repeated that it is still doing targeted layoffs as part of ongoing cost-cutting. IBM lays off thousands of workers each year, but overall head count keeps rising as the company adds jobs in faster-growing regions or more profitable divisions. IBM employed more than 400,000 people at the end of 2008, the first time in more than 20 years the company's work force has swelled that big. The last time IBM employed a work force that size, a severe downturn caused the company to jettison many of those workers in waves of brutal downsizing. IBM shed more than 150,000 workers in the 1990s as the company racked up nearly $16 billion in losses over a five-year stretch. For all of 2008, IBM earned $12.3 billion, or $8.93 per share. That represents an 18 percent jump from a year ago. Sales were $103.6 billion, a 5 percent increase. The earnings report came out after IBM shares closed at $81.98, down $2.94, or 3.5 percent. The stock jumped to $85.30 in after-hours trading.
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