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Retail operations, through February, saw a 3.9 percent decrease in tax returns filed and 5.7 percent fewer taxpayers used H&R Block's TaxCut software to prepare their taxes themselves. The company's online products, including a new free service aimed at lower-income consumers, saw a 56.5 percent jump in returns filed, the company said. The company's consumer financial services unit, which includes the H&R Block Bank, lost $3.3 million pretax during the quarter as it set aside another $13.5 million to cover potential losses on mortgage loans.
[Associated
Press;
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