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"Everything is picked over. They're going over wires and TV stands, the little stuff," said Roman Garcia, 30, carrying a bag crammed with videogames. He bought nine copies of an online multiplayer game called "Team Fortress." He picked up the copies for $1 apiece and planned to send them to other members of his online gaming group. Alan L. Wurtzel, son of company founder Samuel S. Wurtzel and himself a former chief executive of Circuit City, has previously said the company didn't take the threat from Best Buy seriously enough and at some points was too focused on short-term profit rather than long-term value. Still, Circuit City took arduous steps in an attempt to turn around its struggling business. In 2008, it defused a proxy battle, opened its books to potential buyers like Blockbuster Inc., changed management, closed stores in some locations and tested smaller concept stores in others. It laid off about 3,400 store workers in 2007 and replaced them with lower-paid employees, a move analysts warned could hurt morale and drive away customers. Circuit City also had hoped to make up for its diminished product margins with its service and installation business called Firedog, which opened in 2006
-- four years after Best Buy purchased the similar Geek Squad service. "I wish there was one kind of fatal blow that we could all pick out," said Stephen Baker, vice president of industry analysis at market researching firm, The NPD Group Inc. "Every time there was a crossroad ... in hindsight they almost always did the wrong thing." Baker pointed to many other missteps in management, among them: not declaring bankruptcy sooner, not getting into the music and movie business earlier, takeover bids in the mid-2000s, and exiting the appliance business in 2000. "When you make that many mistakes, eventually you end up at the edge of the cliff," he said. While the electronics retail giant as it has been known for years will be gone, the Circuit City name may still live on. Telecommunications company Bell Canada is buying a chain of 750 The Source by Circuit City electronics stores across Canada operated by the company's InterTAN subsidiary. And Hilco Merchant Resources LLC, a Northbrook, Ill.-based retail consulting and liquidation firm, said it hopes to buy the brand name and Web site. When asked for comment on the company's store being shuttered permanently, Circuit City offered only this from James A. Marcum, its vice chairman and acting president and chief executive: "I want to thank our associates for their hard work during this difficult time."
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