Aper ALMH employee of the month

[May 07, 2009]  Jackie Aper's selfless nature was what prompted an Abraham Lincoln Memorial Hospital co-worker to nominator her for employee of the month for May.

Aper, a technician in rehabilitation services, has worked at ALMH for three years. She is a native of Mount Pulaski.

"She doesn't hesitate to lend a helping hand, no matter what is asked of her and no matter how much of her own work she has to do," says her nominator, Carolyn Marten. "Jackie goes above and beyond in everything she does, whether it concerns her job, helping someone else or interacting with patients."

Her role, Marten adds, helps the rehab department run more smoothly.

Aper says her job requires great customer service skills, organization skills and computer knowledge. Her day-to-day duties include scanning documents, chart organization, discharges and maintaining cleanliness throughout the department. She also covers the front desk when needed, greeting patients and their families, answering phones, scheduling patients, and taking doctors' phone orders.

Technicians must be very detail-oriented and be able to multitask often, Aper says. Marten says Aper takes it a step forward, being very pleasant to everyone -- always aiming to create great patient experiences.

But the best part of her job, Aper says, is that she enjoys coming to work.

"Everyone in our department works well together and is always offering to help each other out," she says. "They are like a second family to me."

ALMH employs more than 290 in a wide variety of job functions. A different employee is honored each month for their commitment to creating great patient experiences, getting great results and making ALMH a great place to work.

[Text from file received from Abraham Lincoln Memorial Hospital]