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The value of services contracts that IBM signed in the quarter was $11.8 billion, a decline of 7 percent from the same period in 2008. While IBM makes most of its money from services and software, hardware still makes up nearly a fifth of its revenue. Mark Loughridge, IBM's chief financial officer, said in an interview that market share gains in servers at the expense of the world's No. 4 server maker, Sun Microsystems Inc., were a significant help in the quarter. IBM has exploited uncertainty about Oracle Corp.'s proposed $7.4 billion acquisition of Sun to steal away customers. IBM's numbers show that corporations are still reluctant to spend on some kinds of technology. Accenture, an IBM rival in consulting, and Intel Corp., which makes most of the world's computer microprocessors, have recently said a recovery might not happen until next year.
[Associated
Press;
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