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Toyota engineers are working with CTS to develop ways to repair, rather than replace, the pedal systems in existing cars and trucks, said spokesman Brian Lyons. Keinosuke Ono, professor of business at Chubu University in Kasugai, Japan, said the latest problems reflect the struggle Toyota faces in maintaining quality standards at overseas plants. In earlier years, Toyota would send its top officials to oversee production abroad, he said. "Toyota set up so many plants, turning into an international company," he said. "It was inevitable that rank-and-file quality is becoming endangered." Safety experts say the best thing to do if the gas pedal sticks is to hit the brake hard and hold it firmly, then shift into neutral or shut the car off and steer to the curb. They say drivers should not pump the brake.
CTS has said the problem is rare -- occurring in fewer than a dozen cases
-- and that no accidents or injuries have been linked to the pedal. The head of CTS, Vinod Khilnani, said his company built the pedal to Toyota's specifications. A consumer group, Safety Research and Strategies, has said it identified 2,274 cases of unintended acceleration in Toyotas leading to at least 275 crashes and 18 deaths since 1999. Toyota would not confirm those figures. The costs for Toyota are high. Jim Gillette, a supplier analyst with consulting company CSM Worldwide, estimated it might cost $25 to $30 per vehicle, plus labor. But analysts say that, rather than the repair cost, the U.S. sales suspension, estimated to number 20,000 vehicles a week, is hurting the world's biggest automaker even more. If consumers lose their confidence in Toyota cars, switching to other brands, that cost will be even most painful. In the U.S., General Motors Co. is offering interest-free loans and incentives to Toyota owners, including $1,000 toward a down payment on a GM vehicle, to get them to switch to a GM vehicle. Ford is offering $1,000 to Toyota, Lexus, Scion, Honda or Acura drivers who trade in vehicles or have leases expiring by June 30. The trades must be 1995 vehicles or newer. Toyota shares fell for the sixth straight trading day in Tokyo, finishing at 3,490 yen ($39), down 2 percent from the previous day. The issue has lost more than 10 percent of its value over the last week.
[Associated
Press;
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