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Springfield Social Security office to begin closing at 3:30 pm daily
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[August 12, 2011]
Congressional
Budget Cuts Force Reduced Public Hours
Effective August 15, 2011, the Springfield Social Security office
will be open to the public Monday through Friday from 9:00 a.m. to
3:30 p.m. – a reduction of 30 minutes each weekday.
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While agency employees will continue to work their regular hours,
this shorter public window will allow them to complete face-to-face
service with the visiting public without incurring the cost of
overtime.
Congress provided Social Security with nearly $1 billion less
than the President requested for the budget this fiscal year, which
makes it impossible for the agency to provide the amount of overtime
needed to handle service to the public as we have in the past.
Most Social Security services do not require a visit to an office.
For example, anyone wishing to apply for benefits, sign up for
direct deposit, replace a Medicare card, obtain a proof of income
letter or inform us of a change of address or telephone number may
do so at www.socialsecurity.gov or by dialing our toll-free number,
1-800-772-1213. People who are deaf or hard of hearing may call our
TTY number, 1-800-325-0778.
[Text from file received]
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