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Social
Security is home for the holidays
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[December 12, 2011]
It’s
the holiday season. That means time to do the holiday shopping,
prepare the festive dinner, decorate the house, invite the guests,
wrap the gifts, write and send the holiday greetings. Not to
mention, it also means the usual time-consumers, like working,
taking care of the family, and doing all of the daily chores.
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There’s a lot to do during the
holiday season. Probably the last thing on your list is spending
precious time at a Social Security office (or on the phone) waiting
to conduct business — especially if you don’t need to. However, if
contacting Social Security is something you need to do during the
holiday rush, let us give you some tips on the best way to save
yourself some time and still get your business done.
The busiest times for Social
Security field offices and the agency’s toll free telephone number
are early in the week and early in the month. So if your business
can wait, it’s best to contact us at other times. The same is true
during the holiday season — especially the week between Christmas
and New Year’s. If you must do business with Social Security during
the holidays, you may experience more busy signals on the telephone
and longer wait times in local offices.
There’s an even better way to
conduct your business: online at
www.socialsecurity.gov.
There you’ll find a wealth of information and online services. For
example, you can apply online for Social Security benefits or for
Medicare, and then you can check on the status of your pending
application. If you already receive Social Security benefits, you
can go online to change your address, phone number, or your direct
deposit information, get a replacement Medicare card, or request a
proof of income letter.
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Visit our website at
www.socialsecurity.gov
and save yourself a call or a trip to our office. It’s fast, easy,
and secure to conduct your business with Social Security online.
But if you do need to speak
to a Social Security representative one-on-one, we’ll be there for
you. Call us at 1-800-772-1213 (TTY 1-800-325-0778) or visit your
local Social Security office.
By Judith Bartels
Social Security District
Manager in Springfield, IL
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