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Toyota said it will continue efforts to beef up quality controls and speed up responses in each region. Analysts say regaining public trust is a struggle for any company in Toyota's situation. The automaker was criticized as dallying in its response to defects, and has been fined by the U.S. government. Van Conway, chief executive at Conway MacKenzie, a Detroit-based financial management and turnaround company, said Toyota needs to reduce recalls, process them quickly and send a sincere message of regret for inconveniencing buyers. "If Toyota can put an end to the recurring recalls and make steps to continually improve the quality of their vehicles, they should be able to repair the damage to their brand image in less than five years," he said. Ijichi was relatively upbeat about how Toyota sales in North America had not collapsed despite the recall fiasco, holding at about 14 percent market share, and rising in number of vehicles sold compared to the previous fiscal year. In recent months, other automakers have seen sales jump as the U.S. auto market bounced back from the recession. Toyota also has been offering generous incentives in the U.S. to woo customers to its cars. In the past, Toyota used to be cautious with incentives because it was confident of its reputation for quality production. Ijichi declined comment on the incentives. For the first nine months of the fiscal year, Toyota's profit quadrupled to 382.7 billion yen ($4.7 billion) from 97.2 billion yen in the same three quarters the previous year. Sales improved 5 percent to 14.35 trillion yen ($175 billion). Japanese rival Honda Motor Co. also raised its full-year earnings forecast despite reporting lower profit for the October-December quarter. Nissan Motor Co., Japan's No. 2 automaker, reports earnings Wednesday. Toyota shares were unchanged at 3,490 yen ($43). Results were announced shortly after trading ended on the Tokyo Stock Exchange.
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