Tuesday, September 20, 2011
 
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Dave Stephens (left), district manager of National Rent-to-Own, and Roger Matson

Action Rentals and Sales becomes National Rent-to-Own

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[September 20, 2011]  On Monday, if someone picked up the phone and dialed the number for Action Rentals and Sales, the person answering greeted them with "Action Rentals and Sales, now National Rent-to-Own."   

This is because a rent-to-own business out of Missouri has now officially bought the business from the previous owner, Henry Baird of Springfield. 

On Monday afternoon, the store was quite busy with representatives from the new owner company on hand to assist longtime manager Roger Matson in transitioning to his new role as manager of National Rent-to-Own. 

According to district manager Dave Stephens, who was on hand in the afternoon, manager trainees from Peoria and Springfield will work with Matson to make the transition smooth. 

Stephens said customers aren't going to see a huge number of changes in the business.  On Tuesday morning, banners will go up with the new store name, and eventually the Action Rentals sign will come down and a new, permanent National Rent-to-Own sign will go up. 

On Sept. 26, the store hours will change to 9:30 to 6 Monday through Thursday, 9:30 to 7 on Fridays, and Saturday hours will be 9:30 to 5. 

The store will still offer the same service, and customers will still deal with the same staff they have known. 

Monday afternoon, National Rent-to-Own owner Dan Cole said he was very excited to have acquired a store in Lincoln. The chain owns 36 other stores in Missouri and Illinois. Cole said he had long wanted to have a store in Lincoln, so when his friend and Action Rentals owner Baird called and offered him the opportunity to buy his business, Cole was more than happy to do so. 

"I am really excited," Cole said. "This is a wonderful opportunity, and we're looking forward to serving Lincoln and the surrounding community." He also said he wanted to assure the public that the business will maintain that same "hometown feel" and will continue to offer the same excellent customer service as in the past.

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Matson, who has been the manager of the business since its inception over 25 years ago, said he, too, was excited and relieved to have a company and people he knew well coming in as the new owners.

"We are now part of a new network, made up of old friends," he said. 

He went on to say: "I am so glad that National has decided to take a chance on our store.  After 26 1/2 years, this business is close to me. I built it from the ground up, and I am relieved that we have a future in Lincoln with a top-rate retail store." 

Matson also added: "Our customers are our family here and they will continue to be so with National." 

Stephens said National Rent-to-Own is a good fit for Lincoln because it is a relatively small company. "We're not a big chain like some. Lincoln is our 37th store, and that is still small enough to understand the hometown concept," he said. 

Matson said that since learning that Baird planned to sell Action Rentals, he's hoped and prayed that the company would go to someone like National, and now he feels his prayers have been answered. He's very much looking forward to being a part of the team and is confident that his customers will benefit from it as well. 

[By NILA SMITH]

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