The Malian military allowed international journalists into Konna on Saturday for the first time since the French-led operation targeted the town two weeks ago.
Souleymane Maiga told The Associated Press how three women and one child died on Jan. 11 when their courtyard was strafed with bullets. One of the women's children survived.
Konna's mayor has confirmed that at least 11 civilians died during the military operation.
French forces launched their offensive a day after the Islamists surged southward and occupied Konna. The rebels were later driven out, and the town is now under the control of the Malian military.
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