From the Better Business Bureau

Father's Day advice: Be smart about adventure packages

[June 12, 2013]  PEORIA -- Is dad an adventure-seeker? Is he up for the thrill of skydiving, whitewater rafting or other exciting adventures? How about golf lessons, a fishing trip or a wilderness experience? With Father's Day on Sunday, the Better Business Bureau is recommending that shoppers consider the fine print before purchasing high-adventure activities or gift certificates for dad.

• Ask around for recommendations. Ask friends, verify references and be sure to check out the BBB Business Reviews at www.bbb.org before handing over any money.

• Check for additional fees and limitations before purchasing. Make sure you know if any additional fees apply for things like equipment rental, meals and transportation. Check for other limitations. Some high-adventure activities restrict those with certain health issues.

• Make sure dad's schedule matches the times the activity can be done. Some outdoor thrills can be done only during a certain season or time of day. Most require advance reservations.

• Check the refund policy and expiration date. When buying expensive items or gifts, get refund, exchange, warranty and guarantee policies in writing. Make sure you know the expiration date of the offer and if a refund is available if dad can't make it for any reason. Some gift certificates and discount coupons are transferable and some are not. Are there any cancellation penalties? What is considered a valid cancellation reason for the buyer or the operator? Under what conditions is a full refund available?

• Read rental agreements carefully. Make sure you have a written contract for any recreational rentals (cabins, all-terrain vehicles, campers, kayaks, motorcycles, etc.). The agreement should spell out base rental cost, daily fees, insurance and other details such as time restrictions. If at all possible, visually inspect the rental prior to committing.

• Get the details in writing. For things like tours, classes, sightseeing and lessons, make sure you get all of the costs and features in writing. What services and equipment are included? Ensure taxes, service fees and other charges are clearly disclosed. Asterisks are commonly used to indicate restrictions, such as additional charges and time requirements. Look for a "conditions" clause. Read the small print to see if it alters the original offer. Get a gift receipt and enclose it with the present.

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For 100 years, the Better Business Bureau has been helping consumers find businesses, brands and charities they can trust. In 2012, consumers turned to BBB more than 100 million times for reviews on more than 4 million companies and reports on 11,000 charities, all available for free at www.bbb.org. The Council of Better Business Bureaus is the umbrella organization for 114 local, independent BBBs across the United States and Canada, as well as home to its national programs on dispute resolution and industry self-regulation.

[Text from file received from the Better Business Bureau of Central Illinois]