Health Department’s Home Health Agency receives award

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[August 07, 2014]  LINCOLN - Home Care of Central Illinois at the Logan County Department of Public Health recently received the “Patient Satisfaction Award of Distinction” from Fazzi and Associates. Fazzi is a national health care provider performance quality survey organization.

Based on overall patient satisfaction results for the year 2013, Logan County Department of Public Health/Home Care of Central IL has been named a national best practice agency. Agencies named as national best practice agencies are proven leaders and have excelled in one of the most important measures of an agency’s quality program — patient satisfaction, according to Fazzi.

Based on a comparative analysis the Overall Satisfaction and Likelihood of Recommending, survey questions placed Home Care of Central IL in the top 25% of Fazzi’s National Patient Satisfaction database. This award is presented to home health agencies that have demonstrated superior performance in patient satisfaction in 2013.

Home Care of Central IL is a licensed, Medicare-certified, not-for-profit, home healthcare agency operated through the Logan County Department of Public Health since 1981. Home Care of Central IL consistently offers quality care and patient satisfaction that meets or exceeds area, statewide, and national averages.

[Text received; MARK HILLIARD, LOGAN COUNTY DEPARTMENT OF PUBLIC HEALTH]

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