Better Business Bureau
Military Personnel Need to Beware of Fraudulent Website
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[February 27, 2014]
Members of the U.S. Army and their families are the targets of a new
scam using a website to collect service members Army Knowledge
Online (AKO) email account and password information, according to
the Central Illinois BBB.
The website called "My Army Benefits" is a fraudulent site, it
falsely claims: "The US military has granted access to unclaimed and
accumulated army benefits for the under listed active duty soldiers.
Benefits not claimed within the stipulated period will be available
for claims after 60 months." The website is not affiliated or
endorsed by the U.S. Army according to the U.S. Army's Criminal
Investigation Command (CIC).
This website scam is using a name close to the Army's official
website of "MyArmyBenefits", the fraudulent site contains an .org
domain name. "Official military websites will all have the .mil
domain name," notes BBB Military Line director Brenda Linnington.
"Any other domain extension should be a red flag." Other red flags
include unsolicited emails/text messages, spelling/punctuation and
The Army's CIC provided the following advice for anyone who has
received correspondence from the fraudulent My Army Benefits website
or provided information through it:
- Do not log in to the website
- Do not respond to any emails
- Stop all contact if you have previously responded to any emails
- Immediately contact your local Information Assurance (IA) office if you
accessed the website from a government computer or system.
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The BBB Military Line was formed in 2004 to provide free resources
in the areas of financial literacy and consumer protection to U.S.
military communities through local BBBs across the U.S. and at
For 100 years, the Better Business
Bureau has been helping consumers find businesses, brands and
charities they can trust. In 2012, consumers turned to BBB more than
100 million times for Business Reviews on more than 4 million
companies and Charity Reports on 11,000 charities, all available for
free at www.bbb.org. The Council of Better Business Bureaus is the
umbrella organization for 114 local, independent BBB's across the
United States and Canada, as well as home to its national programs
on dispute resolution and industry self-regulation.
[Text from file received from the
Better Business Bureau of