The email, which claims to be from the US Postal Service,
includes a message related to an attempted or intercepted package
delivery. The customer is told to click the link or open an
attachment then print the label.
When opened, a malicious virus is installed on the computer. This
virus could steal personal identifiers of the customer and
compromise the customerís information.
If a customer receives an email similar to the one described above,
they should follow these steps:
- Do not click on the link or open the attachment
- Forward the email to
- Delete the email
Criminals are also contacting potential victims via the
phone. When contacted, similar information is provided related
to an attempted or intercepted package delivery. The caller
attempts to obtain personal identifying information from the
If a customer receives a phone call, they should follow these
- Do not provide any personal identifying information to
the caller Hang up
- Contact your local post office to verify the phone call.
- Contact the Postal Inspection Service at 877-876-2455
The Postal Inspection Service is actively investigating
these fraudulent emails and phone calls.
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