Fraudsters claiming to be USPS officials attempting to gather
personal identifying information
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[June 06, 2014]
Recently, the Postal Inspection
Service has received complaints from individuals nationwide related
to fraudulent emails and phone calls. The caller is stating a
package that was unable to be delivered. These emails and phone
calls are attempting to gather personal identifying information.
The email, which claims to be from the US Postal Service,
includes a message related to an attempted or intercepted package
delivery. The customer is told to click the link or open an
attachment then print the label.
When opened, a malicious virus is installed on the computer. This
virus could steal personal identifiers of the customer and
compromise the customerís information.
If a customer receives an email similar to the one described above,
they should follow these steps:
- Do not click on the link or open the attachment
- Forward the email to
- Delete the email
Criminals are also contacting potential victims via the phone.
When contacted, similar information is provided related to an
attempted or intercepted package delivery. The caller attempts to
obtain personal identifying information from the customer.
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If a customer receives a phone call, they should follow these
- Do not provide any personal identifying information to the
caller Hang up
- Contact your local post office to verify the phone call
Contact the Postal Inspection Service at 877-876-2455
The Postal Inspection Service is actively investigating these
fraudulent emails and phone calls.
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