Those options include credit monitoring, fraud resolution services,
identity theft insurance, and security freezes of credit reports,
said Kathleen Tallarita, government and public affairs outreach
manager for Access Health CT.
The exchange “sent a priority-overnight letter to 395 individuals to
inform them of the situation, and offer a series of remedies, at no
cost to them,” she said.
The breach occurred when a backpack containing a notepad with
information about customers, including names, birth dates and 151
Social Security numbers, was left by an unidentified Maximus vendor
employee outside a downtown Hartford deli, officials for both
Maximus and Access Health CT have said.
The backpack was found on June 6 by a man who turned it into his
legislator's office the following morning. The Hartford Police
Department, working with both Access Health CT and Maximus, is
investigating whether the information could have been made
accessible to others and potentially used for identity theft.
The employee, placed on administrative leave, was hired in April and
violated corporate policy by taking the information out of the
office in his personal backpack, both companies said on Friday.
"As an additional level of precaution, we have completed an audit of
all computer systems to identify every AHCT customer who had contact
with this MAXIMUS employee,” Tallarita said.
[to top of second column]
"The bottom line is that one of our team members made a mistake,"
said Ilene Baylinson, president of the eastern region for Maximus.
"Removing any personal data from our offices and facilities is
strictly prohibited. But we have no reason to believe that any of
this information was used for fraudulent purposes," Baylinson said.
State legislators, however, are concerned.
"This disturbing development highlights the concerns we raised three
months ago during a hearing that we were afraid something like this
might happen," House Republican leader Larry Cafero said in a
statement that criticized security protocols.
(The story corrects fourth paragraph to 151 social security numbers
were found, not information about 151 customers, including names,
birth dates and Social Security numbers)
(Editing by Barbara Goldberg and Edith Honan)
[© 2014 Thomson Reuters. All rights
Copyright 2014 Reuters. All rights reserved. This material may not be published,
broadcast, rewritten or redistributed.