Nevada to move online healthcare
enrollment to federal site
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[May 21, 2014]
health insurance exchange board on Tuesday voted to transfer control
over its online program from its vendor, Xerox, to the federal
government's enrollment system.
"The Board’s unanimous decision ultimately reflects
the Exchange’s foremost concern: ensuring that Nevadans receive
unfettered access to health insurance coverage," Steve Fisher,
interim executive director for the Silver State Health Insurance
Exchange, said in a statement announcing the move.
Fisher added that ending the Xerox contract was the most fiscally
sound option "with the highest probability of success for the 2015
According to the statement, the board's vote will not turn Nevada’s
state-based health insurance program over to the federally
administered program, known as a Federally-Facilitated Marketplace (FFM).
Nevada Health Link will serve as a Supported State Based
Marketplace, which will continue to conduct plan certification, rate
review, Medicaid eligibility and Medicaid enrollment, along with
marketing and outreach, it said.
Nevada will also continue to oversee the Navigator program, which
aids state residents in obtaining insurance coverage.
Xerox’s call center and website operations will remain in force for
members now enrolled in coverage for 2014, the statement said. The
system will stay available until Nov. 15 for those who qualify.
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The federal government will pay all costs associated with the
transition from Xerox to its web site, healthcare.gov, the statement
said. Nevada will incur 10 percent of the cost of the move for its
In late April Oregon, whose health insurance network was dogged by
technical glitches that prevented even a single subscriber from
enrolling online, opted to move its state health exchange to the
federal system, although officials did not rule out the possibility
of returning to a state-based exchange.
(Reporting by Chris Michaud; Editing by Clarence Fernandez)
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