Loyal to a fault: Lotte
probe exposes flaws of Korea Inc
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[August 29, 2016]
By Joyce Lee and Hyunjoo Jin
SEOUL (Reuters) - Loyalty has been a
driving force in the success of South Korea's family-run "chaebol"
conglomerates, but it can also shield the failings of its corporate
culture and on Friday was linked to tragedy at the Lotte Group, the
subject of a sweeping criminal probe.
Hours before group vice chairman Lee In-won was to be questioned by
prosecutors, he was found dead in an apparent suicide, leaving a
note hailing his boss as a "great man" and denying the company
operated a slush fund, reportedly one of a list of prosecutors'
suspicions that includes embezzlement, tax evasion and breach of
A prosecution spokesman could not immediately be reached for comment
on Monday, and Lotte Group declined to comment except to say it was
cooperating with prosecutors.
Prosecutors have since June been investigating about a dozen units
at the retail-to-chemicals conglomerate, South Korea's
fifth-largest, but it would not be the first time that Lotte and
similar groups have fallen short of governance standards in Asia's
Many of the family conglomerates that dominate the economy have been
penalized over the years for conduct that is symptomatic of opaque
interlocking ownership structures that can mask improper behavior,
and the fierce loyalty that can allow lapses to go unchecked.
"Under a corporate culture where loyalty towards a boss and an
organization is the most important criteria for evaluation, a sound
corporate governance structure cannot survive," said Kim Sang-jo, a
professor of economics at Hansung University.
The attachment of staff and executives to the chaebol is legendary,
typically embodied in a career-long service of grueling hours.
It could explain why the penultimate act of the 69-year-old Lee was
to defend his chairman Shin Dong-bin and the company he served for
And why, at the start of the probe, investigators discovered that
Lotte employees had, apparently on their own initiative, begun
deleting computer files, several people familiar with the matter
While many chaebol have taken steps to improve governance, South
Korea has a long way to go to reform a corporate system that is a
legacy of the country's decades of breakneck economic growth after
the 1950-53 Korean war, investors and analysts say.
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The complex cross-shareholdings they developed are a big part of the problem and
were evident in an earlier run-in Lotte had with authorities four years ago,
when one of the same units now being probed was fined for "unfair support" of an
Lotte Group has since slashed the number of cross-shareholdings from a
staggering 95,033 in April 2014 to 67 at the end of 2015, but that is still more
than any other chaebol, according to South Korea's Fair Trade Commission.
Lee Kyung-mook, a professor at Seoul National University who with the deceased
Lee co-headed a Lotte committee set up last year to improve its culture, said
Lotte, like most chaebol, was hierarchical and less efficient than it could be.
"Lotte Group, which is more focused on domestic business than Samsung, has been
a little bit late to transforming its corporate culture and bringing it to the
global level," said Lee, who has written a book on the Samsung Group, the
country's biggest conglomerate.
Shares in Korean chaebol still trade more cheaply than similar companies in the
developed world on concerns about opaque ownership structures and weak
governance, investors say.
But changing the culture is much harder than changing formal structures,
especially in a country where transgressions have been both common and sometimes
treated relatively lightly.
Over the years, the heads of the Samsung, Hyundai Motor, SK and Hanwha chaebol
have been convicted of crimes but received suspended sentences and, later,
As recently as this month, the ailing chairman of the CJ Group, the country's
15th-largest chaebol, was granted a presidential pardon after being sentenced
last year to two and a half years in jail for tax evasion and embezzlement.
(Editing by Tony Munroe and Will Waterman)
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