Don Cavi, Public Health Administrator at LCDPH stated “the Home Care
of Central Illinois staff at LCDPH deserves all the credit for their
hard work and daily efforts to provide an outstanding service.
Melodye Crabtree and her staff have a genuine compassion for caring
for the needs of their clients which is a major reason the program
is well accepted by the community. Their commitment to excellence is
an asset to the program, the agency and the citizens of Logan and
Based on overall patient satisfaction, the LCDPH, Home Care of
Central Illinois has been named a national “best practice” agency.
Agencies named as national best practice agencies are proven leaders
and have excelled in one of the most important measures of an agency
quality program – patient satisfaction, according to Fazzi.
Results from a comparative analysis of agencies from the Fazzi’s
National Patient Satisfaction database placed Home Care of Central
Illinois in the top 25% for patient overall satisfaction and the
likelihood of recommending their services.
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Home Care of Central Illinois is a licensed, Medicare-certified, not-for-profit,
home health agency operated through the Logan County Department of Public Health
since 1981. Home Care of Central Illinois consistently offers quality care and
patient satisfaction that meets or exceeds area, statewide and national
averages. If you would like more information regarding Home Care of Central
Illinois, visit the LCDPH website at WWW.LCDPH.ORG or contact the health
department at 217-735-2317.
[Don Cavi, MS, LEHP
Public Health Administrator
Logan County Department of Public Health]