Recently, Madigan’s office has received an increase in complaints
about these scam calls from Illinois residents. The calls start by
asking consumers “Can you hear me?” in an effort to record a
consumer’s “yes” response. The recorded “yes” could be used by the
scammer to authorize fraudulent charges without the consumer’s
knowledge. Scammers can also “spoof” caller ID devices with familiar
area codes to entice more consumers to answer the phone call.
“Anyone who receives a phone call where the caller asks ‘Can you
hear me?’ should say ‘no’ or nothing, and hang up,” Madigan said.
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The Federal Communications Commission (FCC) has termed this a “Can You Hear Me?”
scam, and Madigan encourages consumers who believe they have received a call of
this nature and may have responded “yes” to review credit card and bank
statements for any unauthorized charges.
Consumers may also report calls to the FCC or Attorney General Madigan’s office
by visiting her website or by calling her Consumer Fraud Hotline:
[Office of the Attorney General Lisa