Attorney General Madigan Issues Alert After Increase in Scam Calls to Illinois Residents & Attorney General’s Office Employees

Send a link to a friend  Share

[February 06, 2017]   Attorney General Lisa Madigan on Friday alerted Illinois residents to a current wave of phone scams in which callers pose as computer security experts in an attempt to gain access to computer networks to download software that may contain viruses.

Madigan’s office has seen a recent increase in complaints about these scam calls from Illinois residents and employees in her office.

Callers inform people that they have identified a problem on their computer and direct people to call a toll-free number for assistance. If people call the toll-free number, they will likely be prompted to unknowingly allow remote access to their computer. This allows scammers to access personal information and allows them to install malware, viruses or keylogging software to record personal information.

“If you receive a call claiming your computer has a problem, hang up immediately,” Madigan said. “I encourage people to contact my office if they want to determine whether a call or message they received is a scam.”

[to top of second column]

Contact Attorney General Madigan’s office by visiting her website or by calling her Consumer Fraud Hotline:

1-800-386-5438 (Chicago)
1-800-243-0618 (Springfield)
1-800-243-0607 (Carbondale)

[Office of the Attorney General Lisa Madigan]

Back to top