Madigan’s office has seen a recent increase in complaints about
these scam calls from Illinois residents and employees in her
office.
Callers inform people that they have identified a problem on their
computer and direct people to call a toll-free number for
assistance. If people call the toll-free number, they will likely be
prompted to unknowingly allow remote access to their computer. This
allows scammers to access personal information and allows them to
install malware, viruses or keylogging software to record personal
information.
“If you receive a call claiming your computer has a
problem, hang up immediately,” Madigan said. “I encourage people to
contact my office if they want to determine whether a call or
message they received is a scam.”
[to top of second column] |
Contact Attorney General Madigan’s office by visiting her website or by calling
her Consumer Fraud Hotline:
1-800-386-5438 (Chicago)
1-800-243-0618 (Springfield)
1-800-243-0607 (Carbondale)
[Office of the Attorney General Lisa
Madigan] |