Eatsa lets customers order from tablets and pick up their food
minutes later from cubicles, eliminating the need for
The suit claims that although the technology to make
touchscreens and self-service food pick-up usable for blind and
low-vision customers is available, the restaurant chain has
neglected to add these features.
Disability Rights Advocates, a nonprofit organization, filed the
suit claiming that the negligence is a civil rights violation.
The case is in U.S. Civil Court, Southern District of New York,
Eatsa and Disability Rights Advocates were not immediately
available for comment.
(Reporting by Parikshit Mishra in Bengaluru; Editing by Sunil
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