Abraham Lincoln Memorial Hospital Earns Top Marks for Patient Care

 

[December 12, 2020] 

Abraham Lincoln Memorial Hospital was recognized by the Illinois Critical Access Hospital Network for the hospital’s ongoing commitment to exceptional patient care.

Abraham Lincoln Memorial Hospital achieved a four-star rating based on patient experience scores reported in the most recent Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

The survey collects patients' perspectives on hospital care and issues four quarterly reports based on the data each year. It covers topics such as how well doctors and nurses communicate with patients and with each other, how responsive hospital staff are to patient needs, how clean and quiet hospital environments are and how well patients are prepared for post-hospital settings.

“As an affiliate of Memorial Health System, our hospital puts the safety of our patients and colleagues first, and we hold integrity, quality and stewardship as our core values, central to everything we do,” said Dolan Dalpoas, Abraham Lincoln Memorial Hospital president and CEO. “We achieved our four-star rating because those values are evident in the exceptional care we deliver to our patients.” Abraham Lincoln Memorial Hospital was honored for its four-star rating during a virtual ceremony in November.

The Centers for Medicare and Medicaid Services created the HCAHPS star ratings to allow consumers to more quickly and easily compare hospitals using the Hospital Compare website.

[Memorial Health Systems]