Ameren mails incorrect notices to 400 Lincoln households
NO increase in utility tax for Lincoln residents

 

[January 09, 2020] 

It has come to our attention that some residents in your community may have recently received an insert in their Ameren Illinois bill statement indicating that your community was increasing its municipal utility tax rate.

This notice was sent in error.

The affected customers will receive a letter from Ameren Illinois informing them of the error. In the meantime, if you are contacted by your constituents, please let them know what occurred:

• Due to a programming error, some Ameren Illinois customers were incorrectly notified via printed bill insert that an ordinance was passed to increase the Municipal Utility Tax.

• To be clear, no such increase in the Municipal Utility Tax has been passed.

• Ameren Illinois is sending a letter to all impacted customers to notify them of the error.

• The error has been corrected and Ameren Illinois is taking measures to prevent it from occurring again.

• Ameren Illinois apologizes for any concern this may have caused.

Sincerely,
Chris Garcia
Community Relations Coordinator