Boil Water Order Issued in Lincoln District

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[July 28, 2020] 

Lincoln, Ill. (July 28, 2020) — Effective immediately, Illinois American Water has issued a boil water order for all customers in the company’s Lincoln District due to technical issues at the water treatment plant.

All customers in the company’s Lincoln District should bring their tap water to a rolling boil for five minutes before using water for drinking or cooking. Water is OK for bathing, washing, or other common uses.

The boil order is expected to remain in effect for approximately 36 hours while a series of water quality tests are run throughout the Lincoln District water system.

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The boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community water system, a boil order must be issued as a precaution to protect customers.

“We appreciate your understanding and patience,” said Gabriel Bowden, Operations Superintendent, Lincoln
District.

[Terry Mackin, Director Communications-External Affairs]

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