All service center visitors wishing to conduct
business with the Farm Service Agency, Natural Resources
Conservation Service, or any other service center agency should call
service centers and make appointments before visiting.
Please ask yourself these three questions before visiting a service
Have you, someone living in your household, someone you have
been in close or frequent contact with, or someone you are
caring for been diagnosed with COVID-19 (new Coronavirus) or had
any contact with a confirmed case of COVID-19?
the last 14 days, have you or someone living in your household,
or someone you have been in close or frequent contact with, or
someone you are caring for returned from, or made a travel
connection through a CDC Level 3 or Level 2 country or State
Department Level 3 or Level 4 country?
you currently have, or have you had within the last 24 hours,
any cold or flu symptoms with a fever greater than 100.4 or
acute respiratory distress (e.g., shortness of breath and
If you answered “yes” to any of these questions,
you must contact your local service center to make an appointment by
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If you answer “no” to all of the above questions, you
may visit the service center as normal. Please call before visiting
to ensure your office is open and make an appointment. You will be
asked these screening questions upon your arrival at the office.
If preferred, customers may contact their local service center to
make arrangements to complete necessary paperwork by alternative
means, such as over the phone, electronically, or by mail. Find your
service center’s phone number at farmers.gov/service-center-locator.
Additional online services are available to customers with an eAuth
account, which provides access to the farmers.gov portal including
viewing USDA farm loan information and payments and viewing and
tracking certain USDA program applications and payments. Customers
who do not already have an eAuth account can enroll at farmers.gov/sign-in.
Rest assured we’re committed to continuing to provide the best
service we can, and this includes keeping our customers and
employees healthy. Updates on service center operational status can
be found at farmers.gov/coronavirus.
[USDA Farm Service Agency]