People are turning to social media and using smartphones to buy
and sell shares, move money around bank accounts and make
payments, a trend accelerated by the COVID-19 pandemic, leaving
regulators playing catch-up.
"Digital finance has unlocked new synergies between financial
and non-financial activities that potentially introduce systemic
risk into the market for financial services," a joint report
from the EU's banking, insurance and markets watchdogs said.
Cloud computing, or banks and other financial firms using
outsourced providers for services, is booming, the report said.
It is sometimes unclear how to categorise some digital financial
services under existing rules, creating uncertainty over data
privacy, anti-money laundering safeguards and how much capital
they should be holding, the report said.
It called on the bloc's executive European Commission, which has
opened a public consultation on digital finance, to take a
"holistic" view of supervising financial services.
New "supervision structures" may be needed to capture
transactions spread across "mixed activity" groups or MAGs, such
as Amazon, Google, Meta's Facebook, Apple and other Big Tech
firms offering financial and non-financial services.
The crash of German payments company Wirecard demonstrated that
complex arrangements within a group providing both financial and
non-financial services create specific challenges for
supervisors, the report said.
"The growing digitalisation and datafication of financial
services necessitate closer cooperation between financial and
relevant non-financial authorities," the report said.
The report said that regulatory action may be warranted given
that some posting on social media are effectively
advertisements.
"In securities markets in particular, the growth of digital
trading platforms has coincided with new trends, such as ‘social
trading’, or investment advice shared over social media—which
brings new opportunities but risks as well."
(Reporting by Huw Jones; Editing by Toby Chopra and Louise
Heavens)
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