Illinois American Water Encourages
Customers to View their 2021 Community Water Quality Report
Customers can access their 2021 Consumer
Confidence Report online
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[June 08, 2022]
Illinois American Water is encouraging customers to view the
company’s 2021 water quality reports to learn more about the source
and quality of their drinking water. The report is issued for each
service area, and highlights the company’s commitment to providing
drinking water that meets or surpasses standards required by the
Environmental Protection Agency.
The water quality report, also known as consumer confidence report,
describes local drinking water source information and test results.
Commonly asked questions and answers concerning drinking water are
included in the report. Customers can search for their local report
by zip code at www.illinoisamwater.com under Water Quality.
Rachel Bretz, Director of Water Quality and Environmental
Compliance, said, “Water service is essential to the health and
safety of the communities we serve. Our team of experts work around
the clock to deliver a quality product at a good value. We take our
responsibility to our customers personally, and our annual water
quality reports are a representation of our team’s dedication to our
customers.”
Customers can view a short video on Illinois American Water’s
YouTube channel to learn more about Illinois American Water’s
commitment to water quality.
Bretz said, “Our team of experts know how important it is to deliver
safe, reliable service to our customers. Drinking water is a key
ingredient in our customers daily lives. Delivering quality water
service is as important to us as it is to our customers, and I am
proud that we do it very well.”
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Illinois American Water customers can view their water quality report on the
company’s website. If a customer desires a printed copy or needs translation
services, they can call 800-422-2782.
About Illinois American Water – Illinois American Water, a subsidiary of
American Water (NYSE: AWK), is the largest investor-owned water utility in the
state, providing high-quality and reliable water and wastewater services to
approximately 1.3 million people. American Water also operates a quality control
and research laboratory in Belleville. With a history dating back to 1886,
American Water (NYSE:AWK) is the largest and most geographically diverse U.S.
publicly traded water and wastewater utility company. The company employs more
than 6,400 dedicated professionals who provide regulated and regulated-like
drinking water and wastewater services to more than 14 million people in 24
states. American Water provides safe, clean, affordable and reliable water
services to our customers to help keep their lives flowing. For more
information, visit amwater.com and diversityataw.com
[Karen Cotton,
Sr. Manager External Communications]
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