Illinois American Water Lifts Boil Water Order in Mt. Pulaski
Customers no longer need to boil water before using for consumption

 

[April 04, 2023] 

Illinois American Water has lifted the boil water order issued to the Mt. Pulaski service area on Wednesday, March 8, 2023. Customers can resume normal water usage.

During the boil water order, a series of water quality tests were performed to confirm drinking water meets regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed the water meets all state and federal requirements. It is no longer necessary for customers to boil their water before drinking or cooking.

Customers are being notified about the boil water order lift via media outreach, customer notification via calls and/or email based on customer account preferences and Illinois American Water website alerts at www.illinoisamwater.com.

Information is also provided to our customer service center representatives. Landlords are required to keep tenants informed.

About Illinois American Water – Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.

With a history dating back to 1886, American Water (NYSE:AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,500 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com

[Karen Cotton, Sr. Manager External Communications]