Boil Order in place for LINCOLN residents until further notice

 

[May 17, 2023] 

Effective immediately, Illinois American Water has issued a boil water order for the City of Lincoln water system due to a mechanical issue at the water treatment plant. Customers should bring their tap water to a rolling boil for five minutes before using the water for drinking or cooking. Water is OK for bathing, washing and other common uses.

This boil water order is being issued in accordance with Illinois Environmental Protection Agency (EPA) regulations.

Customers are being notified about the boil water order by phone call, and customers will be notified by phone call when the boil order is lifted.

About Illinois American Water - Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.3 million people. American Water also operates a customer service center in Alton and a quality control and research laboratory in Belleville.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit amwater.com

[Terry Mackin, Illinois American Water]