Take precautions when hiring tree services to help with storm cleanup

[JULY 21, 2006]  CHAMPAIGN -- Severe storms can cause major damage to limbs or entire trees, which often results in damage to nearby property. These trees need to be removed or trimmed by a qualified professional in order to lessen long-term damage to the tree and surrounding property.

Finding a qualified tree service is important protection for the homeowner. Sometimes less-credible tree companies follow storms for a quick buck and blow out of town as fast as the storm. Knowing how to hire a reputable arborist can help prevent becoming a victim all over again.

A professionally trained arborist can determine if a tree can be saved. Even if the tree must be removed, safety and training are still needed to prevent additional damage from the removal. Most chain saw injuries occur during storm cleanup.

In a time of disaster, a fast recovery is desirable, but not taking the time to hire a reputable tree service may create greater problems in the future. The worst result of haste may be paying in advance for tree work that is never completed. The International Society of Arboriculture offers these tips on hiring an arborist.

How to find a qualified arborist

When searching for a tree care company, there are several things to look for before making a selection.

• Certification -- Ask if the arborists on staff hold an ISA certification. The International Society of Arboriculture offers a range of certification credentials, from certified tree worker and climber specialist to board-certified master arborist. To be certified, individuals must pass a voluntary comprehensive exam. Certification must be maintained through continuing education, which means they should be up-to-date on the latest in arboricultural technology and knowledgeable about acceptable practices.

• Licensing -- Some states require licensing for tree care companies operating within that state. Louisiana and Mississippi, two states hit by hurricanes last year, both require tree companies to be licensed. Licensing usually requires passing an examination or earning continuing education credits. Check your state's requirements, and make sure companies you are considering are in compliance. In some states, licensing is the only necessary requirement. Therefore, this could supersede ISA certification as a requirement to look for; however, if a tree care company from out of state is offering services, you should look for ISA credentials.

• Professional affiliation -- Ask about membership in professional organizations such as the International Society of Arboriculture or one of its chapters. There are also state arborist associations, such as the Louisiana Arborist Association and the Professional Arborist Association of Mississippi. Affiliation with industry organizations demonstrates a willingness to stay up-to-date on the latest techniques and information.

• Advertisements -- Check the local yellow pages directory or newspaper for arborists who list themselves as ISA-certified arborists, state-licensed or who display the official logos of professional membership. Also look for logos of business accreditation by organizations such as The Tree Care Industry Association, which requires that they have an ISA-certified arborist on staff. Most reputable tree care professionals do not go door-to-door soliciting business, so avoid those companies that show up at your doorstep offering to prune your trees. If a tree care company from out of state is advertising, it is even more important to look for these logos of professional identification.

• Insurance -- Ask for proof of insurance and then verify coverage with the insurance company. A reputable arborist should have insurance to cover personal and property damage as well as workers' compensation. If you hire an uninsured tree expert, you can be held liable for any damages or injuries that occur while they are on the job. If you hire a company from another state, verify that their insurance covers them for work done in your state.

• References -- Ask for references from past customers, and do not hesitate to check references or visit the locations where the company or individual has done tree care work.

• Estimates -- Do not be afraid to ask for an estimate, and it is OK to get more than one estimate. You should not always select the lowest bid. When examining the bids, you should look at all specifications and credentials and the work to be done to determine which company will provide the best service with the skill and professionalism needed to protect your investment. And most importantly, get it in writing. Most reputable arborists will have the customer sign a contract, so be sure to review it, and do not be afraid to ask questions.

It is important to remember that good tree work by qualified professionals is worth the additional expense; however, poor work, no matter the price paid, can cost you a great deal in the long run. Professional prices should include liability and workers' compensation insurance and may also include the use of bucket trucks and equipment. There may also be pricing that includes heavier specialty equipment that may be needed, such as cranes and loaders, or hardware that may be installed in the tree. If you feel an estimate is high, do not hesitate to ask what the price includes. You may realize you are getting much more bang for your buck than what a less expensive tree service is offering.

Take the time to be an informed consumer and prevent yourself from becoming victimized.

The International Society of Arboriculture, headquartered in Champaign, is a nonprofit organization supporting tree care research and education around the world. As part of the society's dedication to the care and preservation of shade and ornamental trees, it offers the only internationally recognized certification program in the industry. For more information and to find a local ISA-certified arborist, visit www.treesaregood.com.

[International Society of Arboriculture news release]

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