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Dell's consumer sales account for less than a fifth of the company's total, and the solid performance wasn't able to offset trouble in the corporate business. Dell also lacks the product diversity enjoyed by its biggest rival, Hewlett-Packard Co., which announced this week that it would exceed analysts' forecasts for its most recent quarter. Retrenching as it tries to deal with the economic uncertainty, Dell has been on a cost-cutting campaign. The Round Rock, Texas-based company eliminated 2,200 jobs in the quarter and has slashed about 9 percent of its work force in the past year. As part of an effort to save money, Dell is reviewing its supply chain and manufacturing costs, but did not give an update Thursday about possible factory closures. Cutting employees helped Dell push operating expenses down 11 percent from last year, boosting the gross margin. Lower component costs also helped, as did a modest uptick in sales of software and services, which are more profitable than hardware. Michael Dell, the chief executive officer, said Dell would continue to aggressively cut costs, and choose stronger profits over grabbing market share from its competitors by lowering prices.
[Associated
Press;
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