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"We've had cases where a health care professional repeats what they think the patient's on, and the patient thinks they must know what they're talking about and agrees," says USP's Cousins.
Enter the new Web tool. Cousins advises consumers to check it against their current medications, so they know to pay more attention to confusing ones at refill time.
Question the pharmacist if the tablets look different than last time -- it might just be a new generic, or it might be the wrong drug altogether, says pharmacist Marjorie Phillips, medication safety coordinator at MCGHealth, the Medical College of Georgia's health system.
Patients also can ask their doctors to write the diagnosis on the prescription, a step that pharmacists told the Institute for Safe Medication Practices would help them prevent errors.
"What they consider most important is knowing why the medication is used," says institute president Michael Cohen. "It would go a long way to interrupt a lot of these mix-ups."
Write "for heart" next to "clonipine," for example, and a pharmacist is less likely to grab similar-sounding gout pills.
But specialists are urging more research on another widely touted solution: Writing drug names in an eye-catching mix of upper- and lower-case letters. It sometimes helps but can backfire, warns Dr. Ruth S. Day, director of Duke University's medical cognition laboratory. She found users of a heart drug got even more confused with it was written NIFEdepine -- because the change made them pronounce it "KNIFE-duh-peen" instead of "nie-FEH-duh-peen."
[Associated
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