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"We will continue to work closely with the applicable authorities as we seek to determine the cause for this tragic incident," it said in a statement. The plane smashed into the longer of Narita's two runways, which remained closed Monday with all incoming flights diverted, said airport spokeswoman Misuho Fukuda. Parts of the wreckage were still burning hours after the crash, forcing the cancellation of dozens of flights. At least 10,000 passengers were affected, according to airlines contacted by The Associated Press. Japanese media reported that Monday's was the first fatal crash at Narita Airport, a major international hub located about 35 miles (60 kilometers) east of central Tokyo. It is Japan's second-busiest airport, after Tokyo's Haneda Airport, which is used primarily for domestic flights. Last month, FedEx opened a new $150 million operations hub for the Asia-Pacific region in Guangzhou. Sandra Munez, a spokeswoman for FedEx in the U.S., said customers that had packages on the plane will be dealt with on an individual basis through the company's risk management and claims departments. "As soon as the authorities give us permission, we contact customers and notify them of the incident," she said.
[Associated
Press;
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