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There had also been grumbling about Southwest's plans to sell travel to Canada and Mexico on partner airlines, which many pilots consider a threat to their jobs. Wall Street analysts have questioned Southwest's management about labor deals that gave pay raises while the airline industry was in a dire slump. Customer-service and reservations agents at Southwest earlier this summer ratified a new contract that gives the workers 3 percent pay raises and better retirement benefits. Southwest flight attendants also approved a new contract with raises this year. Dallas-based Southwest in July broke a string of three straight losing quarters by scratching out a small second-quarter gain. But Chairman and CEO Gary C. Kelly said that he couldn't predict another profit in the third quarter and warned that "the worst is ahead," mainly because of rising fuel costs. Southwest, which has never laid off workers, announced that 1,400 employees
-- about 4 percent of its 35,000-person work force -- took offers of cash and travel benefits to leave the company.
[Associated
Press]
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