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In its investigation of the March 2001 crash of a chartered jet at the Aspen, Colo., airport, the National Transportation Safety Board found the pilot had been under intense pressure. The flight was pushing up against the destination airport's closing time, and the customer who paid for the charter arrived late for departure from Los Angeles. When the pilot explained he might be forced to divert to another airport, the customer was "irate" and had his assistant call the charter company to say the pilot should "keep his comments to himself." Then, minutes before landing at Aspen -- at a time so late that the curfew would make a second attempt impossible
-- one of the passengers stepped forward and joined the crew, buckling himself into the cockpit's jump seat. "The presence of this passenger in the cockpit, especially if it were the charter customer, most likely further heightened the pressure on the flight crew to land" at Aspen, the NTSB found. After that crash, charter company Avjet Corp. changed its procedures to ban customers from the cockpit jump seat. In the August 2001 crash that killed singer Aaliyah on the Caribbean island of Abaco, investigators found that the plane was packed with luggage and passengers exceeding the craft's weight limit. Airport employees said that baggage handlers and the pilot protested before takeoff, but the passengers demanded they be allowed to bring all the items.
External pressure on pilot was also cited as one of many factors that may have contributed to the April 1996 crash in Croatia that killed Secretary of Commerce Ron Brown and 34 others aboard an Air Force plane. Investigators found that the crew had improperly planned the route. "The error added 15 minutes to the planned flight time and may have caused the crew to rush the approach," the Department of Defense said in a briefing on its investigation of the crash. "It's a reality of the job almost every day," said Mark Duell, vice president of operations of Flight Aware, whose Web site tracks status of flights in process. "The guys in the back want to get there, and the guys in the front do have the ultimate call. But when the guy in the back is screaming about firing, the pilots sometimes do give in." In difficult conditions, air traffic controllers provide crucial information and instructions for landing, but once they give clearance, they defer to a pilot's judgment, said Ron Taylor, president of the Professional Air Controllers Organization, which represents about 300 tower workers at various airports. "The pressure's going to be on the pilot. The controller's just advising, saying this is what we've got, this is the current weather," said Taylor, formerly a controller at Palm Beach International Airport and Miami Air Route Traffic Control Center. "The controller ... can't stop him." At U.S. airports, it is not uncommon for a pilot encountering bad weather to miss on a first approach to the runway and try again, Taylor said. But if a second attempt also fails, the rule of thumb calls for diverting the flight to a nearby airport. In such an instance, Taylor said, there's little tension between traffic control and the crew, with most pilots maintaining a calm professionalism that betrays little hint of any pressures they may be under. "There could be people in the back or whatever, saying 'I want to get on the ground.' That's all part of the gig. The captain knows his own limitations. He should know the terrain. He should know the approach." But Taylor said he was astounded by reports that the crash in Smolensk came on the fifth attempt to land as perhaps a sign of extraordinary pressure on the cockpit. The pilot "makes the final call," he said. "If it's a good call and things go right or if it's a bad call and something goes wrong, he doesn't have much margin of error."
[Associated
Press;
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