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Johnson also said when someone has died in a violent crash, there's usually blood "and who knows what" on clothing or other items, so his employees typically sit down with relatives of the victim and encourage them to let the funeral home discard the bag rather than accept it. He also denied that the Utah funeral home combined the brain and personal items in a single bag. "I think once all the discovery takes place, it will become evident there was some negligence at that end," Johnson said. "We feel bad. We don't know what could have been done differently, but we follow standard industry practice." During a viewing in New Mexico, the lawsuit says a DeVargas employee returned the personal belongings to a relative "in an unsealed bag." The relative "left the bag of the personal belongings in his truck until after the burial."
One day after interment, relatives noticed the smell and opened the bag. "Plaintiffs ... experienced shock, horror and great fear upon learning that decedent's entire body had not been buried," the lawsuit says. The brain later was buried with the woman's body.
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