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Toni Sweet, of San Pedro, Calif., was frustrated when she couldn't reach her cousin, Vicky Alvarez, aboard the ship. She said she called her cell phone and did not get an answer. "We know everything is fine, but we're just worried," Sweet said. "She was nervous about going on a cruise ship even before this happened and now with this, I don't think she'll ever go again." Carnival spokeswoman Joyce Oliva said the ship's command is able to communicate with outsiders on a backup system. Carnival Corp.'s stock was down about 1 percent Tuesday. The situation will be costly for Carnival, which is refunding passengers, offering vouchers for future cruises and may have to dry dock the ship if the damage is extensive. "We know this has been an extremely trying situation for our guests and we sincerely thank them for their patience," Carnival President and CEO Gerry Cahill said in a statement. Accidents like the engine-room fire are rare, said Monty Mathisen, of the New York-based publication Cruise Industry News. The last major cruise accident was in 2007 when a ship with more than 1,500 people sank after hitting rocks near the Aegean island of Santorini, Mathisen said. Two French tourists died. "This stuff does not happen," he said. "The ships have to be safe, if not the market will collapse."
[Associated
Press;
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