WYFF-TV reports the utility sent past-due notices to Randy Massengale of Mauldin. Massengale says he called to say there must be a mistake, but employees refused to believe him and told him to pay up.
Massengale says he put the notices aside until a utility representative came knocking, threatening to shut off his water. But Massengale retrieved his old bank statement and check register, proving he paid a decade ago.
WYFF contacted utility chief executive David Bereskin, who called the case a fluke and promised an apology.
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