Water shutoff prevention assistance still available through Salvation Army

[June 03, 2011]  At a time when many utility assistance programs are being cut or reduced, Salvation Army wants to remind Illinois American Water customers that shutoff prevention assistance is still available to qualifying households.

Rebecca Van Nydeggen, local Salvation Army director, urges customers in hardship to seek assistance before residential water service is actually shut off for nonpayment.

Individuals or families who reside in Logan County and who are facing shutoff of their Illinois American Water residential service due to financial hardship may apply for supplemental assistance to help pay their water bills. Household eligibility is determined through the application process available at the Keest Center, 307 N. Kickapoo St. in Lincoln.

The Salvation Army is the sole agent for Illinois American Water for the H2O Help to Others program in Logan County.

Program assistance awarded may not cover a recipient's entire water bill. The H2O Help to Others assistance is available only to customers with Illinois American Water residential accounts in their own names (not for third parties) and will not apply to terminated accounts in collection from past years' shutoffs.

For more information or to schedule an appointment at the Keest Center, call 217-732-7890.

[Text from file received