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At what point do gas prices affect what people buy? "What we've learned over the last two years in the U.S. is that it's not the price, it is the rate of change in the price. If the slope of the curve changes dramatically, segments and choices change dramatically. If the slope is gradual, say 10 cents a quarter, customers adjust. But when it changes dramatically like it did in the summer of
'08, that's when people change. The one thing that has really changed is that every American now knows that it just takes one day
-- one natural disaster, one war -- and tomorrow could be very different from today in terms of the gas price. And because of that, because of those shocks, customers are now more interested in fuel economy than they were a couple of years ago." What do you think of General Motors? "It's fantastic to see the progress they've made as a competitor.
What they've done with the Cruze and other key products is great to see. We see our company, our brand and our products as very different. But we're really happy that their products are well-received by customers. They're a great competitor."
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