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Police said the first 911 calls came in about 4:30 p.m. Thursday. Initially, three officers responded; Dolan said the shooting was over by the time they got there, and they entered the building to find a scene he described as "hellish." Dolan said those three officers were put on leave to give them time to recover. "This scene is by far the most traumatic these officers have ever encountered," Dolan said. It took officers a long time to secure the very large building, he said. The company had no security, and Dolan said tactical units found two people hiding "a very long time" after the attack began. Later Thursday, SWAT teams and investigators searched Engeldinger's home in south Minneapolis. There they found a second gun and packaging for 10,000 rounds of ammunition in the house. "He obviously had this gun and was practicing how to use this gun," Dolan said. Sue Abderholden, executive director of the National Alliance on Mental Illness' Minnesota chapter, said Engeldinger's family had sought help from the group two years ago, with his parents taking a 12-week course on recognizing and dealing with mental illness. She said their concerns were "much more centered around paranoid thoughts. No violence or anything like that." The Engeldingers were not able to convince Andrew to seek treatment, she said. Andrew Engeldinger's uncle, Joe Engeldinger of New Germany, Minn., called his nephew a "good kid" who broke the hearts of family members when he broke off contact with them about two years ago. "When I would see his family, I would ask them about Andy and nobody could ever tell me anything," Joe Engeldinger said. Chuck and Carolyn Engeldinger raised Andrew and his two siblings in the Minneapolis suburb of Richfield, Joe Engeldinger said. "He wasn't a monster. He wasn't," Joe Engeldinger said. "He was a real good kid, a real good person. He had a real good heart. I don't know what made all this transpire. Hopefully the truth will come out and won't get twisted into some demented thing." The Minnesota Bureau of Labor and Industry said it was the deadliest workplace shooting since the agency began tracking such events in 1992. No more than two workers had died in such a shooting before this week, according to the St. Paul Pioneer Press.
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