From
the Better Business Bureau
Father's Day advice: Be smart about
adventure packages
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[June 12, 2013]
PEORIA -- Is dad an
adventure-seeker? Is he up for the thrill of skydiving, whitewater
rafting or other exciting adventures? How about golf lessons, a
fishing trip or a wilderness experience? With Father's Day on
Sunday, the Better Business Bureau is recommending that shoppers
consider the fine print before purchasing high-adventure activities
or gift certificates for dad.
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Ask friends, verify references and be sure
to check out the BBB Business Reviews at
www.bbb.org before handing
over any money.
Check for
additional fees and limitations before purchasing. Make sure
you know if any additional fees apply for things like equipment
rental, meals and transportation. Check for other limitations.
Some high-adventure activities restrict those with certain
health issues.
Make sure dad's
schedule matches the times the activity can be done. Some
outdoor thrills can be done only during a certain season or time
of day. Most require advance reservations.
Check the refund
policy and expiration date. When buying expensive items or
gifts, get refund, exchange, warranty and guarantee policies in
writing. Make sure you know the expiration date of the offer and
if a refund is available if dad can't make it for any reason.
Some gift certificates and discount coupons are transferable and
some are not. Are there any cancellation penalties? What is
considered a valid cancellation reason for the buyer or the
operator? Under what conditions is a full refund available?
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Read rental
agreements carefully. Make sure you have a written contract
for any recreational rentals (cabins, all-terrain vehicles,
campers, kayaks, motorcycles, etc.). The agreement should spell
out base rental cost, daily fees, insurance and other details
such as time restrictions. If at all possible, visually inspect
the rental prior to committing.
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- Get the details in writing.
For things like tours,
classes, sightseeing and lessons, make sure you get all of the
costs and features in writing. What services and equipment are
included? Ensure taxes, service fees and other charges are
clearly disclosed. Asterisks are commonly used to indicate
restrictions, such as additional charges and time requirements.
Look for a "conditions" clause. Read the small print to see if
it alters the original offer. Get a gift receipt and enclose it
with the present.
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For 100 years, the Better Business Bureau has been helping
consumers find businesses, brands and charities they can trust. In
2012, consumers turned to BBB more than 100 million times for
reviews on more than 4 million companies and reports on 11,000
charities, all available for free at
www.bbb.org. The Council of Better Business Bureaus is the
umbrella organization for 114 local, independent BBBs across the
United States and Canada, as well as home to its national programs
on dispute resolution and industry self-regulation.
[Text from file received from the
Better Business Bureau of
Central Illinois] |