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Social Security announces new mobile site for smartphone users
Agency
leverages technology to meet customer service expectations
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[May
09, 2013]
BALTIMORE -- Carolyn W. Colvin,
acting commissioner of Social Security, announced this week that the
agency is offering a new mobile-optimized website, specifically
aimed at smartphone users across the country.
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People visiting the agency's website,
www.socialsecurity.gov, via
smartphone (Android, Blackberry, iPhone and Windows devices) will be
redirected to the agency's new mobile-friendly site. Once there,
visitors can access a mobile version of Social Security's frequently
asked questions, an interactive Social Security number decision tree
to help people identify documents needed for a new or replacement
Society Security card, and mobile publications they can listen to in
both English and Spanish right on their phone. "We are committed
to meeting the changing needs of the American people, and the launch
of our new mobile site helps reinforce our online presence and
adaptability to advances in technology," Colvin said. "I encourage
all smartphone users looking for Social Security information to take
advantage of our new mobile site."
In addition, visitors to the new mobile site can learn how to
create a personal "my Social Security" account to get an online
Social Security statement, learn more about Social Security's
award-winning online services, and connect with Social Security on Facebook, Twitter, YouTube and Pinterest.
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 For people unable to complete their Social Security business
online or over the telephone, the agency also unveiled a new mobile
field office locator. The new locator has the capability to provide
turn-by-turn directions to the nearest Social Security office, based
on information entered by the person.
"With significant budget cuts of nearly a billion dollars each
year over the last few years, we must continue to leverage
technology and find more innovative ways to meet the evolving needs
of the American public without compromising service," Colvin said.
Each year, more than 35 million Social Security Web page views
come via smartphones.
For more information, go to
www.socialsecurity.gov.
[Text from
news
release from the Social
Security Administration] |
