|
Travelers are lodging fewer complaints about the airlines. Through the first nine months of the year, complaints filed with the Transportation Department are running 14 percent lower than during the same period in 2012. Through September, the rate of bags being lost, damaged or delayed was slightly higher than in 2012. Virgin America rated best at bag handling; American Eagle was last. From July through September, airlines bumped 11,721 people off planes, down 24 percent from the same period last year. About 109,000 passengers voluntarily gave up seats
-- airlines frequently offer travel vouchers to encourage volunteers to leave oversold planes. ___ Transportation Department report:
http://1.usa.gov/19kwKoQ (PDF)
Copyright 2013 The Associated
Press. All rights reserved. This material may not be published,
broadcast, rewritten or redistributed.